October 2017 Issue

The CustomerXPs Financial Fraud Newsletter is your monthly update on the world of financial crime and insights to innovative technology to combat the phenomenon. This issue highlights CustomerXPs’ recognition as an enterprise player in the RiskTech Quadrant, a prestigious analysis by Chartis - the leading provider of research and analysis on the global market for risk technology.

Frictionless, Secure Customer Journey in PSD2

Payments Services Directive 2 cites the need for strong customer authentication for transaction security. But this can put payment service providers in a Catch 22 situation by having them balance transaction security and customer experience. See how Risk Based Authentication can help without compromising security and ease of use. Read More


Financial Crime and Brexit: De-risking UK’s Fintech

Brexit will have a far-reaching impact on the UK and Europe across all sectors including the financial sector. This paper takes a quick look at financial fraud in the context of Brexit and the key points which CROs must be aware of. Read More

Financial Crime

Infographic: Artificial Intelligence for Better CX

Majority of bankers believe that AI will revolutionize the way information is gathered and expect AI to accelerate better customer experience. See the stats and how AI can transform customer experience in banks. Read More


Case Study: Real-time Insights + Automation + AI Transforming CX

See how Clari5 helped a premier bank with over 80 million accounts, more than 4500 branches and presence in 19 countries to improve customer delight with real-time intelligence. Read More


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