Changing the Customer Engagement Paradigm powered with Instant Insight
Among the Top 250 in the world, this universal bank offers a well-diversified portfolio of financial services. The bank has assets of over US$ 41 billion and over 14 million customers through a network of about 570 branches, 2000 ATMs and a 3200 seat call center. The hallmark of this exponential growth is the bank’s unwavering focus on technology. The bank has successfully leveraged the power of CustomerXPs suite of products in enhancing their customer experience like never before and is slated to go-live in about 150 branches in the first phase.