Rivi Varghese

Founder - CEO

Rivi Varghese co-founded CustomerXPs™ after a long stint in the IT products industry. He spent over 21 years perfecting the end to end art of conceiving, delivering, marketing and selling new products. Rivi has significant international experience across 25 plus countries - a good mixture of advanced, emerging as well as the Middle-east. He has interacted with senior management of more than 250 banks and was instrumental in opening new markets for these products.

During his stint at Infosys' Finacle as Head, Product management - Delivery channels - he conceptualized and delivered 12 new-to-the-world products which are being used by leading banks globally – leading to some banks winning global awards for the same. As a multi channel expert, he has enabled banking in all possible channels. At Microsoft, as product manager, he was responsible for the developer tools business for India, which also included management and fostering the software marketing channel sales end-user ecosystem in the country. Rivi holds an MBA from IIM-Bangalore and B-Tech from IIT-BHU.

Aditya Lal

Founder - CTO

Aditya is co-founder and Chief Technology Officer. He brings over 21 years of experience in designing, architecting and implementing large scale mission critical business applications in both traditional scale-up systems as well as modern scale-out distributed systems. He spent over 10 years with Infosys' Finacle Architecture team designing and building resilient and mission critical enterprise software architecture. He then joined Amazon.com as a principal Architect where he architected and delivered Amazon’s Flexible Payment Web Service - an internet scale OLTP payment application over distributed databases with sub-second response time. He holds a B Tech in Computer Science from IIT Kanpur.

Balaji Suryanarayana

Founder - COO

Balaji Suryanarayana co-founded CustomerXPs™ with 21+ years experience in software product development, implementation, business-solutions & operations roles. This includes managing large-scale application outsourcing and core-banking replacement projects at leading banks. Balaji has significant international experience managing multiple client projects in the Middle-East, South-East Asian regions and India. At Accenture, Balaji managed large application outsourcing projects for major banks in the USA. At CustomerXPs™ he is responsible for client engagements, implementation and operations. Balaji is BTech and PMP.

Sandhya V

Founder - CFO & Head, HR

Sandhya V co-founded CustomerXPs™ after over 21 years experience in Finance and accounting. She was the finance controller for one of the largest business units of Infosys and has had Firsthand experience in Finance control, Program management, Corporate planning, Financial Analysis, SAP & Migration. At CustomerXPs™ she is responsible for finance and accounting, compliance and human resources. Sandhya is a Chartered Accountant by profession.

John Aranowicz

President of the Americas

John Aranowicz is the President of the Americas for CustomerXPs. He oversees at efforts in the Americas. Prior to joining CustomerXPs, John was president of Fortress Risk Management. John started his career with NCR Corporation. He then moved to Wausau Financial. In 2000 he acquired part Pro-Soft and signed an exclusive reseller relationship with Bankware and acquired part of Bankware. In 2003 he was the founding CEO of Advanced Check. In 2004 Pro-Soft, Advanced Check and Bankware were sold to FIS. In 2005 he was the founding CEO of New Core Banking System and developed a core application from Zero code base. In 2010, John joined Cobiscorp NA as their President and CEO. John was also a founding investor in Dade Systems and was a founding CEO of a Bank consulting company. John also hosts the popular podcast BankPhD.